# Maya Chen

View at https://persona.bio/p/maya-chen-ceo

## How I build trust

Trust comes from consistency. If I say I will make a decision by Friday, I make it by Friday even if the answer is uncomfortable. I also try to let people see my thinking instead of dropping a verdict from the sky.

## Sync vs async default

I default to async for updates and prep work, then switch to live conversation when the stakes are high or the tradeoffs are fuzzy. Long status meetings are a tax. Short decision meetings are useful.

## What motivates me

I am motivated by building a company people are proud to work at. Revenue matters, but I get the most energy from clarity, momentum, and seeing a team do better work together six months from now than it does today.

## How I like to own work

Give me the outcome, the constraints, and the risks you already see. After that I want owners to run. I do not need every small choice escalated, but I do want to hear early when the plan stops matching reality.

## How I like decisions made

If a group is stuck, gather real input, name a clear owner, and timebox the debate. I am happy to hear strong disagreement. I am not interested in a fourth meeting where nobody is willing to choose.

## The team environment I thrive in

I thrive in a high-trust team with a lot of candor and very little theater. Fast is good, but only if people can say the hard thing without getting punished for it.

## How I work cross-functionally

Bring me in early on cross-functional work when the shape of the problem still matters. Once we are executing, I want fewer people in the thread and sharper ownership.

## My work personality in plain language

Direct, calm under pressure, impatient with drift, and warmer in person than I probably sound in a document.